Important Phone Numbers

Fidelity Bank Customer Service
Should you wish to communicate with a Fidelity Bank representative regarding account servicing problems, suspected misuse of accounts, or general customer complaints, please contact the bank through one of the means listed below:

In person or by mail:
                            Fidelity Bank
                            2525 Kell Boulevard, Suite 100
                            Wichita Falls, Texas 76308

Telephone Number: (940) 763-2100
Fax Number:          (940) 763-2101
E-mail address:      customerservice@fidelitybankwf.com

Texas Department of Banking
Fidelity Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against Fidelity Bank should contact the Texas Department of Banking through one of the means indicated below:

In person or by mail:
                            Texas Department of Banking
                            2601 North Lamar Boulevard, Suite 300
                            Austin, Texas 78705-4924

Telephone Number: (877) 276-5554
Fax Number:          (512) 475-1313
E-mail address:      consumer.complaints@banking.state.tx.us
Website address:   www.banking.state.tx.us

Federal Deposit Insurance Corporation (FDIC)
To obtain information on deposit insurance coverage and the level of protection that the insurance affords, please refer to the website address provided below:

                             http://www.fdic.gov